FAQ
ASK FILES
Q: How to read BB5 Ask File with NSS ?
A: Here is the detailed explanation of the required steps to do this:
Changing to Local Mode:
To read ASK file, your phone has to be in Local Mode. Please follow this procedure after starting the software.
2. Connect DKU-2/CA-53 cable.
3. Plug to the USB port and install all drivers.
4. Press Scan in the Phone Info page to connect to the phone.
5. Select the Local option box and press 'Change'
6. Wait for the phone to re-boot and show 'Local' on its screen.
7 . Unplug and plug again the USB cable, wait the beep from Windows
8. Press Scan again. Repeat step 7 if you can't read the phone info
9. You are ready to upload
Press 'Read' in the Simlocks Page in the Security Menu
to see the Sim Locks status.
Reading Ask File:Press 'Read' in the Certificates Page to select a file name
for your Ask file. Please put your IMEI from the back label as
name in format
Saving The Ask File:Then press 'Save' and wait 1 second for the file to be created.
You are ready. Now you can can upload the saved file to our
website and add the 'BB5 Repair File' to your shopping basket.
Q: What are the different ASK files formats ? How do i recognize them ?
A: There are different flashing boxes on the market that create different type of ask files.
It could be quite confusing, but the best way is to open the file with Notepad and using the screen shot the format could be easily found. The actual data in your file will be different, but the way the file is organized will be same or similar. You can upload your file in any of those formats. We will still be able to process them.Regardless of the format a typical ASK file will contain the unique ID of your phone CPU(RAP3 ID) It is also important to give correct name to your file, which will be
Q: Do you develop only software solutions and services or you do design hardware devices as well ?
A: We have been actively developing a range of hardware devices, to name a few: Prodigy, Nemesis, F1, Diamond and Genie. For more info, please check here.
